One of the most important assets for any company is its reputation as it can make or break a company. A bad reputation will make you lose customers, sales, employees and partners. So companies need to pay attention to their online reputation – how good (or bad) they look on Google searches.
A recent study suggests that 67 per cent of consumers’ purchasing decisions are influenced by online reviews. Have a review section on your website where your customer can provide feedback and share their experience. Thank who leave positive reviews as this can be an effective way to turn a consumer into a loyal customer. A positive review can help you fetch more traffic and it will also boost your sales.
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