About Online Reputation Management

One of the most important assets for any company is its reputation as it can make or break a company. A bad reputation will make you lose customers, sales, employees and partners. So companies need to pay attention to their online reputation – how good (or bad) they look on Google searches.

A recent study suggests that 67 per cent of consumers’ purchasing decisions are influenced by online reviews. Have a review section on your website where your customer can provide feedback and share their experience. Thank who leave positive reviews as this can be an effective way to turn a consumer into a loyal customer. A positive review can help you fetch more traffic and it will also boost your sales.

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  • In order to be visible on top of search results, you have to optimize more than one page for your company name and it will also push down negative content about your company that you can’t control.
  • Make sure you achieve a place in the top 10 dominance by spreading your site among different platform like social media networks, Facebook Fan pages, related blogs, Twitter, etc.
  • Your company’s offline reputation will say a lot in the online world as well. Treat your customers and clients well, and encourage those who are happy with you to leave reviews on Yelp.

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